skip navigation

Clearance FAQ

CLEARANCE FAQ

  • Approximately 1 day after starting/requesting the clearance process with Sports Engine, you will receive an email from Sports Engine.  This email will provide you with a direct link to the portal to continue the process. 
  • Follow the directions in the email.
  • You will want to have any login and password information used in the past. The system may request you to reset your password.
  • Also in the email from Sports Engine, there will be a personal payment code for PA Child Abuse History Clearance. Be sure to apply/use this code at the end. 
  • When doing the clearances, you MUST use a desktop computer that uses Fire Fox or Chrome as the browser. You are not able to use Internet Explorer. You also are not able to do this on a mobile device.